Hire Operations Coordinator
Location: Basingstoke
Hours: Monday to Friday, 9:00am - 5:30pm
Salary: Circa £32,000 DOE
Are you a highly organised and customer-focused professional looking for a varied role where you can make a real impact?
We are seeking a proactive Hire Operations Coordinator to join a growing and successful business in Basingstoke. This is an excellent opportunity for someone who enjoys balancing customer service, administration and operational responsibilities in a fast-paced environment.
The Role
- Managing customer enquiries via phone and email
- Producing quotations, order confirmations and invoices
- Building and maintaining strong customer relationships
- Coordinating hire orders and ensuring timely dispatch
- Picking, packing and preparing equipment for hire
- Managing stock levels and equipment availability
- Inspecting, cleaning and processing returned equipment
- Maintaining accurate records and system updates
- Supporting the wider team to ensure excellent customer service standards are achieved
About You
- Strong communication and customer service skills
- Excellent organisational and administrative abilities
- High levels of accuracy and attention to detail
- Good IT skills, including Microsoft Office
- The ability to prioritise workloads and manage multiple tasks
- A positive, flexible and hands-on approach
- Previous experience within hire, rental, logistics, operations, administration, customer service or internal sales would be advantageous but is not essential
What's on Offer?
- Full product and systems training
- A varied role with a mix of office-based and operational duties
- Supportive team environment
- Opportunities for development and progression within a growing business
If you're looking for a role that offers variety, responsibility and the opportunity to develop your career, we'd love to hear from you.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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