Housing Plus Group in Telford is currently seeking a Resolution Officer to join our Customer Experience team on a permanent basis. The role is 36 hours per week, with a contact centre operating between 08:00 and 20:00, offering a supportive environment and ongoing development opportunities.
You will provide high-quality first contact resolution to customers, deliver Same Day Repair Service, and ensure enquiries follow our Quality Framework to maintain excellent service levels.
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Join us at Housing Plus Group as our next Resolution Officer - Same-Day Repairs & Customer Experience in Telford, England, United Kingdom.
The Resolution Officer - Same-Day Repairs & Customer Experience position in the Management & Operations, Sales field is open for applications.
We have an opening for a Resolution Officer - Same-Day Repairs & Customer Experience in Telford, England, United Kingdom within Management & Operations, Sales.