We are recruiting on behalf of our client, a reputable independent car specialist based in Croydon, for the position of Service Advisor. This is an excellent opportunity for an experienced Service Advisor seeking to progress their career within a well-established, customer-focused environment.
Benefits of the Service Advisor role:
- - Competitive basic salary of up to £32,000 per annum, dependent on experience
- - Working hours from 8:00 am to 5:30 pm, Monday to Friday
- - Rotational Saturday mornings 8:30 am to 1:00 pm
- - Supportive team environment committed to professional growth
- - Opportunity to work with a respected independent dealership in Croydon
- - Consistent working hours with a well-structured work-life balance
Duties of the Service Advisor position:
- - Manage customer appointments and handle service enquiries efficiently
- - Liaise with workshop teams to ensure timely vehicle servicing and repairs
- - Provide accurate quotations and clear explanations of work carried out
- - Keep customers informed about vehicle status throughout the service process
- - Upsell additional services and parts where appropriate
- - Maintain detailed and accurate customer records
- - Deliver high standards of customer service to foster repeat business and customer satisfaction
Requirements for the role:
- - Previous experience as a Service Advisor in the automotive industry
- - Strong communication skills with a customer-focused approach
- - Excellent organisational abilities and attention to detail
- - Professional attitude and proactive work ethic
- - Ability to work effectively both within a team and independently
- - A genuine passion for the automotive industry and delivering exceptional service
If you are a motivated Service Advisor ready to take the next step in your motor trade career, this role provides a competitive salary, a supportive working environment, and excellent career development opportunities.
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