About the Role
You’ll carry out day-to-day repairs and planned building/ catering maintenance at SSP sites across your area. The focus is on getting repairs right the first time, tackling repeat faults and keeping our sites open and running with as little disruption as possible. You’ll work with the scheduling team to organise your workload, work alongside other trades, contractors and colleagues when needed, and keep site managers and the maintenance team updated on what needs doing and how jobs are progressing. You’ll support the Maintenance Manager and help site managers get the maintenance support they need. All jobs must come through the Maintenance Helpdesk. You will utilise the company-provided tablet and phone to communicate job progress.
You’ll work a 40-hour week, usually between 8am and 5pm, with some flexibility around start and finish times. There’s no evening or weekend call-out rota, and you can choose to work overtime when it’s available. For remotely based technicians, working hours are counted door to door.
Please note that this role will cover the region of North London to Milton Keynes
What you’ll be doing:
- Use your trade skills to find faults and work out the right repair. Refer unusual or major problems to your line manager.
- Look into faults that keep coming back and suggest lasting fixes to reduce disruption to trading.
- Organise your time within your allocated schedule, making sure the most urgent local jobs are dealt with first.
- Put agreed changes to maintenance routines and working methods into practice across your area.
- Use your hands-on experience to suggest better ways of carrying out repairs and maintenance.
- Carry out repairs as directed by the Maintenance Manager, Helpdesk and site managers, with all jobs logged through the Helpdesk or your PDA. Make good use of your time, the facilities available and the maintenance systems to get jobs completed efficiently.
- Help the Helpdesk source the right parts and equipment when needed, so repairs can be completed quickly and to a good standard.
- Keep company tools and equipment in good working order and ready to use.
- Follow company reporting procedures and keep job records up to date using your Tablet
- Complete job reporting accurately and in a timely manner.
To be successful in this role you will need:
Essential:
- Practical experience in building work or building maintenance, ranging across all disciplines
- A proven ability to find and fix faults with the building itself, including its fixtures and finishes.
- NVQ Level 2 or City & Guilds in building maintenance, electrical work, plumbing, carpentry and joinery, or an equivalent or relevant qualification.
- Good all-round trade skills in carpentry, plumbing, painting and decorating, electrical work, bricklaying and tiling.
- A willingness to attend training and build on your existing skills.
- Flexibility to travel to other regions and stay overnight when required.
- The ability to manage your time and finish work by the agreed deadlines.
Desirable:
- Experience carrying out work for major brands.
- Experience dealing with customers as part of a maintenance role.
Why join SSP?
At SSP, we’re passionate about creating places people want to be - whether that’s for our customers, our partners or our colleagues.When you join us, you’ll be part of a business where commercial thinking, collaboration and ownership really matter, and where your work can make a visible difference.
We Offer
- Employee discounts across our brands
- Friends and Family Discount App
- Award-winning training, apprenticeships and development programmes
- Health and wellbeing support
- Hybrid working with flexibility to support work-life balance
- An inclusive and diverse workplace, with employee networks and communities
Ready to join us?
If you’re excited by the opportunity to shape commercial performance in a key market, work closely with senior leaders and turn insight into action, we’d love to hear from you.
Start the best part of the journey with us.
At SSP, we value diversity and are committed to building a team that reflects a wide range of backgrounds, skills and perspectives.
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