A leading software company is seeking a remote Customer Services Analyst to support schools using their iSAMS system. The role involves answering queries, guiding users through solutions, and ensuring smooth operation for users in education. Ideal candidates have experience in helpdesk roles, strong communication skills, and a positive attitude. The position offers full training, career growth opportunities, and a friendly team atmosphere. #J-18808-Ljbffr Are you ready to take on the Remote 2nd‑Line Customer Services Analyst (Education SaaS) role at IRIS Software Group? Consider building your career as a Remote 2nd‑Line Customer Services Analyst (Education SaaS) at IRIS Software Group. The Remote 2nd‑Line Customer Services Analyst (Education SaaS) position in the Management & Operations field is open for applications. We have an opening for a Remote 2nd‑Line Customer Services Analyst (Education SaaS) in Leeds, England, United Kingdom within Management & Operations.