Aspiro Healthcare is seeking a Shift Lead to lead our Contact Centre team, ensuring compassionate and efficient patient service across telephone and digital channels. The role focuses on coordinating workloads, coaching staff, and acting as escalation point for complex inquiries.
The Shift Lead will manage shifts 07:30 to 18:40, Monday to Friday, and contribute to service delivery and continuous improvement within a supportive team environment.
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The following position is for a Shift Lead, Patient Services with Aspiro Healthcare.
Learn more about the Shift Lead, Patient Services role in the description above.
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This posting is for the Shift Lead, Patient Services role at Aspiro Healthcare, based in East Midlands, England, United Kingdom.