Service Advisor
We're looking for an organised, customer-focused Service Advisor to join a friendly, independent garage with a close-knit team of four technicians.
This is a great opportunity for someone who enjoys dealing with customers, keeping the workshop organised and taking ownership of the day-to-day service desk. You'll be the main point of contact, looking after everything from booking work in to ordering parts and keeping customers updated.
The Role
- Acting as the main point of contact for customers.
- Handling service enquiries and booking vehicles into the workshop.
- Ordering parts and liaising with suppliers.
- Managing the day-to-day running of the service desk.
- Keeping customers updated on vehicle progress and costs.
- Identifying additional work and upselling where appropriate.
- Supporting the technicians and keeping jobs running smoothly.
What's on Offer
- £30,000-£40,000 basic salary, depending on experience.
- Monday-Friday, 8:00am-5:30pm.
- No weekend working!
- Pension scheme.
- Garage closes between Christmas and New Year.
- Free on-site parking.
- Friendly, independent working environment.
What We're Looking For
- Previous Service Advisor or automotive customer service experience.
- Someone confident communicating with customers and handling enquiries.
- Organised, proactive and comfortable working independently.
- A hands-on approach and the ability to manage multiple responsibilities.
- Full UK driving licence preferred.
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