Client Details
My client, who are based near Banbury, operate within the retail industry and pride themselves on having a strong family ethos.
Description
- Process and manage customer orders accurately and efficiently.
- Coordinate with internal teams to ensure timely delivery of products.
- Maintain accurate records of order details and updates.
- Handle customer queries and provide updates on order statuses.
- Identify and resolve any order-related issues promptly.
- Assist in improving order management processes where needed.
- Ensure compliance with company policies and procedures.
Profile
- Experience in order management or a similar role is highly desirable.
- Strong administrative skills including use of Excel, Word, Outlook.
- SAP experience is highly advantageous but not essential.
- Strong organisational skills.
- Excellent communication and customer service abilities with a great telephone manner.
- A keen eye for detail and accuracy in processing information.
- Be personable, trustworthy and reliable.
Job Offer
- A competitive salary
- Hybrid working
- Great career progression opportunities
- Full training and mentoring provided
- A comprehensive benefits package
- Access to many company perks
- Generous annual leave package
- Free parking onsite
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