We are recruiting for a Parts Supervisor in Guildford on behalf of a reputable automotive dealership. This Parts Supervisor role offers an excellent opportunity for an experienced professional to lead a busy parts department within an esteemed business committed to delivering high‑quality service and customer satisfaction. The successful Parts Supervisor will play a key role in contributing to the ongoing success of the dealership.
- Competitive salary of up to £36,000, with an achievable OTE of £39,000 as a Parts Supervisor
- Up to 33 days holiday including bank holidays
- Excellent career development and progression opportunities
- Supportive and professional working environment
- Pension scheme and life assurance
- Employee discounts on vehicle retail schemes and childcare vouchers
- Regular social events fostering team spirit
Duties:
- Oversee daily operations of the parts department, ensuring stock levels are maintained and inventory accuracy is upheld
- Lead, support, and develop the parts team to deliver excellent customer service
- Manage stock control procedures, including regular stock audits and reconciliation
- Process parts orders, invoices, and deliveries accurately and efficiently
- Provide expert advice to customers both face‑to‑face and over the phone, understanding their needs and recommending solutions
- Work collaboratively with workshop and other internal departments to support workshop productivity and customer satisfaction
- Handle customer complaints professionally, escalating unresolved issues as necessary
Requirements:
- Minimum of 2 years' experience in a main dealer parts department or similar environment
- Proven supervisory or leadership experience
- Familiarity with Kerridge or equivalent dealer management systems
- Strong organisational and stock management skills
- Excellent communication and interpersonal abilities
- High attention to detail and a customer‑focused approach
- Full UK driving licence
If you are an experienced Parts Supervisor seeking a role within a forward‑thinking company that values staff and encourages career growth, this is an ideal opportunity.
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