We are proud to be recruiting on behalf of a reputable, family-run dealership based in Norwich, Norfolk, for the position of Parts Advisor. This is a superb opportunity for an experienced Parts Advisor to join a well-established business that prioritises excellent customer service, teamwork, and ongoing professional development. The successful individual will have the chance to build a long-term career within the motor trade, working within a supportive and professional environment.
Benefits for the successful Parts Advisor:
- Competitive salary with an OTE of £35,000
- 30 days’ annual leave, including bank holidays
- Bonus scheme and attractive company benefits
- Ongoing training and professional development opportunitiesClear career progression pathways
- Development of technical and customer service skills
- Supportive team environment
- Opportunities to expand knowledge within the automotive industry
Duties of the Parts Advisor:
- Providing expert advice and support to customers and colleagues regarding parts and accessories
- Managing incoming parts orders and stock levels efficiently
- Ensuring accurate and timely processing of sales and invoices
- Assisting with inventory control and stock management
- Building strong relationships with customers to promote repeat business
- Supporting the wider team to deliver exceptional service and operational success
Requirements:
- Proven experience as a Parts Advisor, ideally within the automotive industry
- Strong organisational and communication skills
- Knowledge of parts systems and inventory management software
- Customer-focused approach with a professional manner
- Ability to work effectively as part of a team
- Full UK driving licence
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