Field Operations Supervisor – Community Equipment Logistics
Littlehampton, West Sussex | £32,000 per annum | Mon–Fri, 07:00 - 15:30
We’re recruiting on behalf of a well-established medical equipment specialist for a working supervisor at their West Sussex base. You’ll split your time between running a mobile crew and getting behind the wheel yourself, so that vital mobility and care products reach people across the county safely, on time and to a high standard.
You’ll be in charge of a group of technician drivers who drop off, set up, fix, retrieve and service equipment in private homes, residential care, NHS wards and schools. If you’ve run a delivery, transport or field service crew before and you enjoy busy, people-focused work, this could be your next step.
What your days will involve
- Guiding, mentoring and motivating your crew, and setting the bar for professionalism and courtesy
- Keeping the vehicles roadworthy by managing servicing timetables and weekly safety inspections
- Running on-the-road spot checks on driving quality, how the team treats clients, and productivity
- Holding end-of-day reviews and making sure every outstanding job from the day before is finished and logged correctly
- Producing daily and weekly performance data to drive improvementsWorking with stores and the client support team to hit agreed service targets every time
- Helping the Operations Manager run weekly team meetings
- Helping to plan rotas, map out efficient routes and share out jobs fairly
- Acting as the go-to contact for crew problems, client worries and day-to-day questions
- Making sure the team follows safe lifting practice, hygiene and infection-prevention rules, protection of vulnerable adults, and workplace safety law
- Welcoming, training and signing off new technician drivers
What you’ll bring
- A track record of supervising people in transport, distribution, fleet or mobile service work
- Good knowledge of inventory management, supply chain workflows and route optimisation
- Clear communication and a genuine commitment to great service
- A full UK driving licence held for at least 2 years, with no more than 6 penalty points
- Comfort using digital tools and operational software
- Sound grasp of workplace safety and regulatory standards
What’s in it for you
- Weekday-only schedule, no weekends
- Up to 33 days’ annual leave including public holidays, plus up to 5 extra unpaid days if you want them
- Access to a staff benefits platform with over 200 savings and offers
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