Pertemps TM in Rainham is seeking a Service Team Lead to manage the Service Team and ensure customers receive a responsive, professional service. This hands-on leadership role will develop the team, handle escalations and drive improvements in processes and KPIs.
You will oversee calls, emails and service requests, allocate engineers by skill and location, monitor SLAs, and report on performance. The role suits an experienced service professional aiming to advance into team leadership, with
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We have an opening for a Service Team Lead — Lead & Elevate Customer Service in Rainham, England, United Kingdom within Management & Operations, Sales.
Our team is growing, and we are hiring a Service Team Lead — Lead & Elevate Customer Service in Rainham, England, United Kingdom.
This role is for the Service Team Lead — Lead & Elevate Customer Service role at Pertemps Tm.