Notting Hill Genesis is seeking a Complaints Reviewer to join our expanding Complaints Service in London. You will lead the review of stage 2 complaints, assess stage 1 investigations, and make independent, evidence-based decisions on outcomes, remedies and redress.
You'll work with operational teams to support resolution, ensure compliance with the Housing Ombudsman Service Code, and draft clear responses. The role may require professional qualification in the future.
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Step into the Stage 2 Complaints Specialist role at Notting Hill Genesis in Greater London, England, United Kingdom and grow with us.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 32.000 - 42.000.
We aim to respond to suitable candidates as soon as possible.