The Engagement and Development Officer sits in Sheffield City Council’s Housing Energy Efficiency Team, supporting work to improve homes and address fuel poverty. The post promotes energy-efficiency measures and guides council tenants through Solar PV installations, from explaining the work to resolving questions and coordinating with project partners. It also develops tenant liaison for city-wide pilots and organises the annual Warm Homes Sheffield event. The role is 37 hours a week and may require relevant safeguarding checks.
What the job involves
- Develop and deliver a tenant liaison strategy for the Solar PV pilots
- Visit tenants at home before, during and after installation to explain Solar PV and other energy-efficiency technologies
- Answer tenant questions and help residents understand the work and use the technology
- Promote energy-efficiency works and provide clear, accessible information to council tenants
- Coordinate with installers and other external stakeholders
- Work with the Housing Energy Efficiency Team and other Council teams to share information and resolve issues
- Support tenant engagement events and help provide a consistent tenant experience
- Organise the annual Warm Homes Sheffield event promoting city services to homeowners, tenants and landlords
Skills & knowledge
- Communicate clearly and sensitively, adapting information for people from varied backgrounds
- Build trust and rapport, listen to concerns and respond constructively
- Work independently and develop technical knowledge of Solar PV and energy efficiency
- Build effective working relationships with colleagues and external partners
- Use a methodical approach and pay close attention to detail
- Organise workload, manage competing priorities and adapt to change, knowing when to seek support
Checks & eligibility
- Relevant safeguarding checks where appropriate to the role
Nice to have
- Experience in energy efficiency, housing, community engagement or a related area
What’s offered
- Generous holiday entitlement
- Flexible working options, including reduced hours, part-time working and job share
- Support to learn about Solar PV and the wider energy-efficiency sector
- Guaranteed interview scheme for eligible disabled applicants, care leavers and armed forces veterans who meet the essential criteria
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