Job Title: Kitchen Dispatch Supervisor
Location: Cheltenham (5 days a week across 7 days, 6.30am to 5pm)
Reporting to: Kitchen Manager
Contract Type: Full Time
Job Purpose
The Kitchen Dispatch Supervisor supports the Kitchen Management team with all elements of the Central Production Unit, overseeing the dispatch of all products made in CPU kitchen as well as frozen, chilled and ambient products ordered by stores. Together, you are responsible for ensuring the kitchen meet all safety and quality standards. You will manage daily kitchen operations, ensuring consistently high standards of food quality, hygiene, and staff management are continuously maintained, as well as embedding and role modelling a shops first mentality.
Key Responsibilities
Leadership & People Management
Recruitment, Training & Development
Support with ensuring all team members complete required onboarding and compliance training.
As part of the management team, you collectively promote a culture of continuous learning and operational excellence.
Food Safety and Health & Safety Compliance
Ensure full compliance with Food Safety, Health & Safety, COSHH, allergen management, fire safety, and company procedures
Maintain all legal and company compliance records through Alert65 and Check65 systems.
Product quality
Role modelling a stores first mentality, delivering 100% availability, right first time approach. Constantly striving for excellence, ensuring the kitchen team supports the store teams with consistently great quality product every single day
Stock & Inventory Management
Maintenance and equipment
Required Qualifications and Experience
Experience working with in high-volume food production or kitchen
Experience supervisory/management within a food business
Food Level Qualification – Level 3 or equivalent
Experience 2 years minimum in Warehouse Dispatch
Skills and Competencies
Excellent leadership skills, always leading by example to create a positive work environment
Strong communication skills
Strong coaching skills, with the ability to motivate and mentor a team
Passionate about delivering consistently great quality food each and every single day
Excellent attention to detail and problem-solving abilities
Proactive and solutions-focused mindset
Ability to work under pressure and adapt to the needs of the shift
Excellent planning and organisational skills, particularly when managing stock holding
Strong commercial mindset, always striving to improve productivity and are performance driven, with a results driven mindset
Compensation: To be discussed
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