Penrose Health in London Bridge is seeking a Patient Triage Call Centre Manager to lead the Patient Triage team and ensure every call is handled with empathy, accuracy, and efficiency. This permanent, full-time role offers £37,000–£40,000 per year and places you at the heart of fast-paced clinical operations.
You will own service quality, conduct call audits, monitor KPIs such as response times and booking accuracy, and coach staff to deliver outstanding patient care while safeguarding NHS
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We have an opening for a Patient Triage Quality & Performance Lead in Greater London, England, United Kingdom within Management & Operations, Sales.
Learn more about the Patient Triage Quality & Performance Lead role in the description above.
We appreciate your interest in this position.
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