Our client, a well-established franchised volume main dealer in Plymouth, is seeking an experienced Service Advisor to join its professional and customer-focused team. This Service Advisor position offers the opportunity to represent reputable automotive brands within a supportive dealership group.
Benefits
- Basic salary of up to £30,000, depending on experience.
- Attractive bonus scheme with earning potential of up to £35,000 OTE.
- Monday to Friday working hours, 8:00am to 5:30pm.
- Alternating Saturday rota, 8:00am to 12:00pm.
- In-house training and ongoing professional development.
- Clear long-term career progression opportunities.
- Friendly working environment within a leading dealership group.
Duties
- As Service Advisor, greet customers and manage vehicle check-in and check-out procedures.
- Allocate loan vehicles and process vehicle documentation accurately through the dealer management system.
- Monitor service job progress and liaise with technicians to support timely completion.
- Maintain regular communication with customers throughout the service process.
- Explain completed work clearly and recommend additional services where appropriate.
Requirements
- Previous experience in a Service Advisor role within a franchised dealership or similar automotive environment is advantageous.
- Strong customer service skills and a professional, friendly manner.
- Excellent organisational skills, with the ability to prioritise and manage multiple jobs.
- Clear verbal and written communication skills.
- Full UK driving licence.
- Proactive approach and the ability to work effectively as part of a team.
If you are an experienced Service Advisor seeking a rewarding opportunity with an established Plymouth dealership, this could be the ideal next step in your automotive career.
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