Our client is looking for an Express / Time Critical person.
The role is Monday to Friday, 09:00-17:30, based within the Express team. Salary £Neg Location West London
We're looking for someone with strong Express/Time Critical experience, ideally including AOG/NFO, along with good customs knowledge and experience of import/export entries. BoxTop experience would also be preferable.
Duties Include:
- Day to Day responsibility for customer service delivery to Express Clients
- Management of operational email Inbox, and procedural work flows of consignments
- Follow up and resolve all operational issues / customer service concerns raised by the customer
- Responsible for Sales Invoicing on a timely basis and job costing accuracy
- Processing of import/export documents and creation/submission of Customs Entry Declarations
- Keep up to date with Market trends, products, services and news.
- Establish and Maintain Internal and External Relationships.
- Fully Document attributed client's business processes and requirements.
- Ensure all HMRC Export and Import entry regulations are met, through self-auditing
- Ensuring accuracy of Export and Import entry declarations through self-auditing
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