We are currently representing a reputable automotive dealership based in Finchley, London, seeking an experienced Service Advisor to join their established team. This is a unique opportunity for a dedicated professional to contribute to a well-regarded business committed to delivering exceptional customer service and maintaining high workshop standards. The Service Advisor will play a vital role in ensuring customer satisfaction, managing booking procedures, and supporting the workshop operations seamlessly.
- - Competitive salary up to £36,000 per annum
- - Monday to Friday working pattern
- - Alternate Saturdays working from 8.30am to 2.00pm
- - Opportunities for career progression within a respected dealership
- - Supportive and professional work environment
- - Stable employment within a well-established company
- - Access to ongoing training and development
Duties of a Service Advisor:
- - Welcome customers and accurately assess their vehicle servicing needs
- - Clearly explain repairs and services required to customers
- - Manage workshop bookings and customer appointments efficiently
- - Prepare work-in and work-out timesheets for the workshop team
- - Upsell additional services to maximise workshop revenue
- - Maintain high levels of customer satisfaction through professional communication
- - Ensure smooth workshop operations and effective customer communication
- - Contribute to the positive reputation of the dealership through excellent service
Requirements of a Service Advisor:
- - Proven experience as a Service Advisor within the automotive industry
- - Strong communication and customer service skills
- - Knowledge of automotive terminology and repair procedures
- - Reliable and able to work effectively under pressure in a busy environment
- - Full UK driving licence
- - A proactive approach to customer care and workshop support
If you are an experienced Service Advisor seeking a new challenge within a reputable dealership in Finchley, London, this opportunity is not to be missed. Our client values professional growth and offers a supportive environment for the right individual.
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