Are you an experienced Service Advisor seeking a new career opportunity within a reputable automotive dealership? Our client, a well‑established vehicle dealership in Aldershot, is looking to recruit a dedicated Service Advisor to join their professional team. This role offers the chance to work in a supportive environment with excellent earning potential and career development prospects.
- Competitive basic salary of £32,000 to £34,000 per annum
- Paid overtime for Saturday shifts at 1.5 times the standard rate
- Working hours from 7:30 AM to 5:30 PM, Monday to Friday
- 45-hour workweek with every fourth Saturday paid at overtime rate
- Opportunities for ongoing professional development within a well‑established dealership
- Supportive team environment with a focus on career progression
Duties of a Service Advisor:
- Provide exceptional customer service as the primary point of contact for service clients
- Book in vehicles and manage scheduling efficiently to ensure smooth workflow
- Advise customers on necessary repairs and services, maintaining transparency to build trust
- Liaise with workshop staff to ensure timely completion of repairs and services
- Upsell additional services where appropriate to enhance customer satisfaction and dealership revenue
- Handle all customer interactions professionally, ensuring dealership standards are upheld
- Maintain comprehensive records and manage follow‑up tasks to promote customer retention
Requirements:
- Proven experience as a Service Advisor within a busy dealership or workshop environment
- Strong communication and organisational skills
- Knowledge of vehicle repair processes and excellent customer service attributes
- Ability to work under pressure and manage multiple priorities effectively
- Familiarity with Kerridge or similar dealership management systems is desirable but not essential
If you are motivated to develop your career as a Service Advisor and wish to join a customer‑focused dealership, we encourage you to find out more. Our client is offering a rewarding environment for candidates eager to advance within the motor trade industry.
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