Cheddar, based in London, is hiring a Customer Service Agent to handle queries across email, in-app support, phone and social channels, triaging onboarding, payment, cashback and gift-card issues to ensure customer satisfaction.
The role is predominantly remote with office visits every other week. You will collaborate with Compliance, Engineering and Product to optimize support processes, contribute to KPI targets, document procedures, and help scale a fast-growing finance platform.
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We would love to welcome a new Remote-First Customer Support Specialist with Equity to our team in Greater London, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 25.000 - 35.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.