Customer Services Advisor
£30,669 per annum37 hours per week/full-timeJob Role
We need people who enjoy communicating with others whether via the phone, email, web or social media. You will need to be confident using the latest technology and will also like to problem solve and be happy to ‘go the extra mile’ for our customers.
You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self-motivated and able to thrive and maintain quality results in a busy environment.
About Us
At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Ourvisionis to deliver places to live and space to grow for our current and future residents.
Ourvaluesguide us to how we do thingsfrom delivering on our promises, working withhonesty,integrity, andflexibility,showingcompassionandself-awareness,as well as a commitment tolearningand equally importantworking hard and having fun.
We offer a fantastic range of benefits including:
- Generous annual leave entitlement and additional time off over Christmas
- Hybrid and flexible working options
- Competitive pension scheme with generous employer contributions
The role will be based in our Sevenoaks office. We offer a flexible approach to hybrid working, with full-time employees attending the office twice a week.
Advert Closing Date: 8am on Monday 16 November 2026
Interview Date: week commencing 30 November 2026
We offer a fantastic range of benefits including a generous annual leave entitlement and additional time off over Christmas, hybrid and flexible working options, a competitive pension scheme with generous employer contributions, health cash plan, life assurance and income protection and an annual grant to support your wellbeing.
Documents
Supporting documents for this role
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