The Engagement Officer sits in NHS Employers' National Engagement Service, supporting delivery of its engagement programme for stakeholders. The work centres on coordinating meetings and events, providing administrative and logistical support, and maintaining systems and records for budget and contract management. This is a one-year fixed-term post, based in Westminster or Leeds, supporting both in-person and online engagement activity.
What the job involves
- Coordinate diaries, internal and external meetings, and events
- Arrange travel, accommodation, venues and other event logistics
- Provide administrative support to help meetings and events run smoothly, including taking minutes or action notes, running engagement and evaluation programmes, and addressing technical issues
- Maintain, adopt and improve the team's administrative systems
- Keep accurate records and use finance systems to support budget and contract management, applying value-for-money principles
- Provide a professional, efficient and friendly service to internal and external stakeholders
What's required
Experience
- Producing timely, accurate meeting notes and clear summaries of complex issues for senior stakeholders
- Supporting in-person and online meetings and events
- Developing administrative systems and processes, and providing administrative support to an individual or team, including diary management and booking travel, accommodation and venues
Skills & knowledge
- Organisation, prioritisation and administration skills, attention to detail, and strong interpersonal, oral and written communication skills
- Proficiency with a range of digital programmes for engagement and evaluation activities
What's offered
- 30 days' annual leave plus bank holidays
- Pension scheme
- Cycle-to-work scheme
- Salary-sacrifice schemes
- Travel season-ticket loans
- Family-friendly policies
- Flexible and agile working
- Staff networks and a staff forum
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