Transport Customer Support Coordinator
Are you an organised and detail-oriented administrator with excellent customer service skills? Do you thrive in a fast-paced environment and enjoy keeping customers informed? If so, we have the perfect opportunity for you! About Us We are a thriving and growing transport business, committed to delivering exceptional service to our customers.
Key Responsibilities
- Monitor drivers' schedules and provide customers with real-time ETA updates
- Respond to customer enquiries efficiently and professionally
- Maintain accurate records and update internal systems
- Use Microsoft Excel and other IT systems to track deliveries and generate reports
- Work closely with the transport team to ensure smooth operations
- Handle any unexpected delays or issues with a proactive and customer-focused approach
What We’re Looking For
- Strong customer service skills – professional, friendly, and solution-focused
- Excellent administration skills with a keen eye for detail
- Confident using Microsoft Excel and other IT systems
- A team player who thrives in a busy environment
- Highly organised, able to multitask and prioritise effectively
What’s in It for You
- Be part of a growing business with exciting opportunities for development
- Supportive and friendly team environment
- Competitive salary and benefits package
- Opportunities for career progression
Location
Boroughbridge, North Yorkshire
Salary
£27,500 – £32,000 per annum (dependent on shift pattern and experience)
Hours
Monday – Friday, 16.00 – 00.00 (Midnight).
If you’re ready to take the next step in your career and join a dynamic transport team, we’d love to hear from you!
Job Type
Full-time
Benefits
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Work Location
In person
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