PlotBox is seeking a Customer Support Consultant to join our Support team and deliver first-class experiences to customers. You’ll own issues from initial contact to resolution, investigate root causes and communicate clearly through tickets, calls, and knowledge resources.
You’ll work with Product and Development to escalate complex problems, validate AI-assisted triage, and share learnings to improve the support experience while upholding empathy and professionalism in every interaction.
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We are looking to fill the AI-Savvy Customer Support Consultant position at Plotbox in Broughshane, Northern Ireland, United Kingdom.
The position is based in Broughshane, Northern Ireland, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 28.000 - 42.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.