Join our client as a Commercial Vehicle Parts Advisor at their franchise-approved commercial vehicle dealership in Swindon. We are seeking an experienced professional to support our busy Parts Department and deliver outstanding service to trade, retail and workshop customers.
- As a Commercial Vehicle Parts Advisor, you will receive a salary of £30,000–£32,000 per annum, depending on experience.
- Performance-related bonus scheme offering £300 per month, plus 1% over 120% of the monthly target.
- 25 days’ annual leave plus eight bank holidays.
- Private healthcare, online GP access, personal accident and travel insurance.
- Pension with employer contribution and death-in-service cover at three times annual salary.
- Staff purchase discounts, regular staff events and manufacturer-accredited training.
- Refer-a-friend scheme offering up to £2,000 for a fully qualified Vehicle Technician referral.
- 40 hours per week, Monday to Friday, 9:30am to 6:00pm.
Duties:
- In this Commercial Vehicle Parts Advisor role, you will handle parts enquiries and sales for trade and retail customers.
- Identify parts accurately using an electronic parts catalogue and process orders promptly.
- Pick, dispatch and supply parts to HGV Technicians in the workshop.
- Provide professional customer service face to face, by email and over the telephone.
- Maintain accurate stock control and cover the Parts Delivery Driver during periods of absence.
- Use Kerridge or Keyloop systems where applicable.
Requirements:
- To succeed as a Commercial Vehicle Parts Advisor, you will need recent or current experience in a similar automotive parts role.
- Experience within a franchise-approved dealership or motor factor is essential.
- Commercial vehicle parts experience is advantageous but not essential.
- Strong customer service, sales and communication skills.
- Good IT literacy and confidence using electronic parts catalogue systems.
- A full UK driving licence with minimal points.
- A reasonable commuting distance from Swindon.
This Commercial Vehicle Parts Advisor opportunity offers excellent benefits, structured training and long-term career progression with an established commercial vehicle dealership.
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