Point A Hotels is seeking a warm, service-obsessed Guest Experience Manager for our Kings Cross property. You will own the guest journey from start to finish, guiding the hotel team to deliver personal, memorable service aligned with Point A hospitality.
You'll lead guest experience initiatives, monitor satisfaction metrics, and collaborate with other departments to ensure smooth operations across early mornings, evenings and weekends.
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This role is for the Guest Experience Lead: Shape Memorable Stays role at Point A Hotels.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in City Of London, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Other.