MTVH is seeking a Complaint Specialist in Beeston. You will resolve complex complaints, including CEO and public inquiries, with a focus on fair resolutions. The role involves working hybrid and collaborating with senior figures to improve the customer journey.
You will lead root cause analysis, drive improvements, and report progress to MTVH executives, the Housing Ombudsman, MPs and councillors. This is a permanent, hybrid position.
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Our group is growing, and we are hiring a Senior Complaint Resolution & Stakeholder Liaison in East Midlands, England, United Kingdom.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in East Midlands, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.