Trainee Sales & Customer Engagement Assistant
Location: Newcastle-upon-Tyne
Full-Time | In-Person | Immediate Start
About the Role
Our client is looking for a Trainee Sales & Customer Engagement Assistant to join their Newcastle team, representing established UK charities through face-to-face fundraising campaigns.
You’ll engage directly with members of the public in local residential areas, introducing campaigns that support medical research, specialist care, and families who need long-term assistance.
This is an entry-level opportunity suited to someone who enjoys meeting new people, building relationships, and developing practical communication and sales skills.
No previous sales experience is required, as full training and ongoing coaching will be provided.
Key Responsibilities
- Engage with members of the public through face-to-face conversations
- Introduce charity campaigns and explain their purpose
- Communicate the impact of different fundraising initiatives
- Build rapport and establish positive relationships
- Answer questions and address potential concerns
- Encourage individuals to support relevant campaigns
- Complete supporter sign-ups accurately
- Work towards individual and team performance targets
- Represent charity partners professionally
- Develop confidence, communication, and sales techniques
Training & Progression
You’ll receive practical training covering campaign knowledge, communication, customer engagement, and effective sales techniques.
Ongoing coaching will help you build confidence and improve your performance, with opportunities to develop into senior sales, team leadership, training, and management positions.
Pay & Benefits
Around £600–£750 per week, paid weekly
Additional performance-related bonuses and commission
Full training and ongoing coaching
Clear opportunities for career progression
Hands-on sales and communication experience
Supportive and energetic team environment
Opportunity to represent established UK charities
No previous experience required
Who This Suits
We’re looking for someone who is approachable, confident, enthusiastic, and comfortable speaking with different people.
Experience in retail, hospitality, customer service, sales, or other people-facing environments would be beneficial but isn’t essential.
You’ll need a positive attitude, a reliable work ethic, and the motivation to learn and work towards targets.
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