Sword Group is seeking a Support Coordinator to manage day-to-day software support services, coordinating with customers, engineers, and sales to ensure incidents, maintenance and service commitments are met.
You will monitor performance, provide updates, plan maintenance, manage on-call rota, and help drive improvements across the support function. Strong organisational skills and experience with ticketing platforms are essential.
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Consider building your career as a Support Operations Coordinator - Flexible Work & Growth at Sword Group.
Step into the Support Operations Coordinator - Flexible Work & Growth role at Sword Group in Aberdeen City, Scotland, United Kingdom and grow with us.
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If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Aberdeen City, Scotland, United Kingdom.