Leonardo Hotel Newcastle is seeking a Front Office Manager to lead the front desk team, set service standards, and ensure smooth operation of all guest touchpoints. You’ll drive guest satisfaction and support daily hotel operations on a busy shifts schedule.
You’ll act as an ambassador for Leonardo Hotels, mentor colleagues, and collaborate with other departments to deliver memorable experiences. Duties include overseeing duty manager shifts and delivering KPI targets with a fun, Engaged team.
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We invite applications for the Guest Experience Leader - Front Office Manager position located in Newcastle upon Tyne, England, United Kingdom.
Learn more about the Guest Experience Leader - Front Office Manager role in the description above.
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