La Bottega Collective is a global platform dedicated to creating exclusive products and services for the luxury hospitality sector.
Launched in 2025 under the leadership of Tommaso Pacini, CEO of La Bottega, in partnership with Three Hills and the Ou(r) Group of the Ruffini family, it brings together a selection of leading companies in the industry.
These include La Bottega, a leader in luxury hotel beauty essentials; Vanity Group, with a global presence and expertise spanning R&D, production, design, and communication; Palatino Hospitality, specialising in bespoke luxury accessories and tailored project development; Beltrami, a global icon in custom luxury textiles for hotels, spas, superyachts, and private residences, known for its exclusive Autentica Fibra di Legno®; and White Privé, which develops textile collections for hospitality and licensed lines for luxury fashion brands.
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Position Summary
The Account Manager supports the Head of Corporate Accounts in managing La Bottega Collective’s corporate hotel group relationships across all markets managed by our London office. The role manages day-to-day relationships with key corporate accounts, supports delivery against the corporate budget and the coordination of multi-property rollouts. It also drives retention and growth across the full LBC portfolio of beauty essentials, OS&E accessories, and textiles and linens.
Working closely with Operations, Supply Chain, Marketing and Finance, the Account Manager helps deliver profitable corporate revenue and accurate forecasts to support stock planning. Every group should receive a consistent, luxury-standard experience across all its properties, building long-term partnerships that embed LBC as a preferred supplier.
Main Responsibilities
Corporate Rollouts & Relationships
- Coordinate corporate account rollouts across multiple properties within each group, keeping timelines and stakeholders on track.
- Build strong relationships with key contacts at group and property level, including procurement, brand and operations teams.
- Support the conversion of the Marriott, Accor, IHG and other corporate pipelines into confirmed business.
- Manage Palatino and Wet bespoke projects from brief through to delivery.
Account Retention & Growth
- Retain corporate accounts through regular business reviews, check-ins and early identification of risks.
- Grow accounts through renewals, repeat orders, new property openings, upselling and cross-selling across the full LBC portfolio.
- Support the Head of Corporate Accounts in securing LBC’s position on group supplier lists and approved brand standards.
- Support the wider Sales Team on corporate accounts, pitches and property-level enquiries.
Commercial Performance & Reporting
- Support delivery of the corporate budget and corporate Sales and Gross Profit targets, working with the Head of Corporate Accounts on pricing and with Finance on performance and margins.
- Apply corporate pricing consistently across groups and properties, flagging any discrepancies.
- Prepare weekly and monthly corporate forecasts, reviewing group stock forecasts against order profiles to manage stock holding and reduce overstock.
- Manage the product configurator to ensure accurate specifications and quotations for corporate accounts.
- Maintain accurate data in Salesforce and provide clear reporting on corporate pipeline, rollouts, revenue and account performance.
Brand & Marketing Consistency
- Ensure every property within a group receives a consistent experience in line with LBC brand standards.
- Train client and internal teams on brand values and product knowledge.
- Work with Marketing to highlight key corporate partnerships and rollouts.
Cross-Functional Collaboration
- Work with Operations and Supply Chain to ensure rollouts are deliverable, properly forecast and communicated early.
- Align with the Head of Sales and regional sales teams on account ownership between corporate and property-level business.
- Partner with the Head of Corporate Accounts and Finance to align corporate activity with commercial priorities.
Key Experiences
- 4-6 years' proven sales experience within hotels or a hospitality-led B2B environment
- Experience delivering sales and product presentations at C-Suite (Executive) level
- Having worked in a high SKU/3PL environment
- Advanced negotiation and influencing skills
- Confident operating across multiple countries and cultures
Key Knowledge & Competencies
- Strong understanding of client needs and aligns solutions according to this
- Confident with forecasting, KPIs, and pipeline visibility
- Strong account management capabilities with meticulous attention to detail.
- Commercially disciplined and data-driven with an analytical mindset
- Comfortable working hands-on, independently, and in a fast-scaling environment.
- UK driving license required
Compensation & Benefits
In line with our commitment to transparency and equal opportunity, the salary range for this position is £45,000 - £55,000 per annum, depending on experience and qualifications. The role is eligible for a commission structure based on individual and company performance.
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