Bloom & Wild Group seeks a proactive QA, Content & Training Associate to elevate customer interactions across the Customer Delight team. You will bridge quality assurance, content management, and team development, shaping knowledge base content and coaching standards.
You’ll lead calibration sessions, refine training materials, and collaborate with AI Auto-QA tooling while supporting Zendesk workflows and live support during peak periods.
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This role is for the QA, Content & Training Associate — Elevate CX role at Phoenix Court Group.
Are you ready to take on the QA, Content & Training Associate — Elevate CX role at Phoenix Court Group?
We would love to welcome a new QA, Content & Training Associate — Elevate CX to our organisation in Greater London, England, United Kingdom.
For the QA, Content & Training Associate — Elevate CX position at Phoenix Court Group, we are reviewing applications now.