BMW Group UK is seeking a Customer Service Manager at Farnborough to act as the gatekeeper for customer issues, monitor dealer performance, and lead resolution strategies. You will coach retailers and internal teams on dispute resolution while safeguarding commercial interests.
The role requires strong customer-facing abilities, relationship management and financial acumen, with a focus on delivering outstanding customer outcomes within the motor industry.
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Our team is growing, and we are hiring a Customer Experience & Escalation Manager in Farnborough, England, United Kingdom.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Experience & Escalation Manager role at BMW, based in Farnborough, England, United Kingdom.
We are looking to fill the Customer Experience & Escalation Manager position at BMW in Farnborough, England, United Kingdom.