Overview
Supporting the development and ongoing improvement of the business's food service proposition. You will be helping to translate customer insight and commercial performance into clear priorities, compelling offers and supporting services. This role would be expected to play a leading role in shaping the proposition and associated trade activity, while working closely with sales, marketing and category teams to help drive growth, customer relevance and satisfaction.
The successful candidate can be flexible in base location, but will be required to attend meetings in various business areas.
You will be responsible for
- Lead the development of the food service proposition
- Shape pricing and promotional planning
- Support proposition activation and brand consistency
- Use insight to inform proposition decisions
- Support customer life cycle activity
- Contribute to wider proposition services and standards
- Partner on customer measures and contact strategy
- Work cross functionally through Governance and Natural Work Teams
You will need
- Strong commercial and customer insight skills
- Ability to translate data and trends into clear proposals
- Skilled at developing and improving customer propositions
- Effective cross-functional collaborator
- Clear communicator
- Strong planning and project management
- Able to create compelling marketing briefs and customer messaging
Previous Experience
- Proven experience shaping or developing customer propositions
- Track record of improving sales or profit through proposition changes
- Experience using customer insight and KPIs to drive recommendations
- Demonstrated cross-functional project delivery
- Experience producing evidence-based business cases
What’s in it for you?
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day.
- 10% off pay monthly & SIM only deals with Tesco Mobile.
- Up to 30% off car, pet and home insurance at Tesco Bank.
- Free eye test when you spend £50 or more, with 30% off glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- Discounted deals website and cycle to work scheme
- After 3 months service, eligibility to join Save As You Earn share scheme
- Retirement savings plan (pension) with Booker matching contributions
- Life Assurance - cover for death in service up to three times annual pay
- Health and wellbeing support including Employee Assistance Programme and Virtual GP
- A comprehensive holiday package
About Us
Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, and 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We’re a place where Everyone’s Welcome.
We know life looks different for each person. Booker and Best welcome conversations about flexible working. If you require reasonable adjustments during the application process, contact [email protected].
Please note
We can only consider candidates over 18 if the role requires early or late hours or involves certain job areas. Roles may close earlier than the advertised end date due to high volumes of applicants.
Booker Group is part of Tesco plc, but operates separately from the core Tesco business and benefits may differ. For more information about us, please visit https://www.bookergroupjobs.co.uk
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