Overview
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About Ogilvy
Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.
Social & Influence Account Manager
Department: Social, PR & Influence
Location: London
Contract type: 12 - Month Fixed Term
Full Time/Part time: Full Time
Reporting into: Social & Influence Account Director
The Role
We have a fantastic opportunity for an experienced Account Manager to join one of our Top 10 accounts, where everyone plays to their strengths delivering award-winning campaigns. We have developed strong client relationships which spans over 7 years working with their UK & European Teams supporting on Strategy, Creative, Advertising, Channel and Product marketing and Measurement.
As a Social & Influence Manager, you are the driving force behind our campaigns playing a central role in delivering our social & influence marketing proposition across one of our biggest clients. You will manage your workload autonomously, taking full responsibility for the quality and end-to-end execution of multiple social and influencer programs. In this role, you will act as a role model for Ogilvy's values, building trusted client relationships and communicating effectively across internal teams.
You will be accountable for resolving problems on your projects, managing timelines, and proactively communicating your status to senior leadership. A key part of your role will be to support the growth of junior team members by providing constructive feedback, sharing knowledge, and acting as an informal mentor. We are looking for a creative problem-solver with a passion for the industry and a proven ability to lead projects with confidence and a positive attitude.
Key Responsibilities
- Campaign Management: Manage the day-to-day running of multiple social and influencer campaigns from start to finish, including identifying and vetting talent, negotiating contracts and fees, implementing campaigns across relevant channels, overseeing delivery and ensuring quality, reporting on performance against agreed KPIs, maintaining the creator and influencer database to ensure accuracy and relevance. Serve as the first point of escalation for your projects, resolving day-to-day problems independently by consulting with stakeholders as needed and escalating to senior leadership only when appropriate.
- Strategic Contribution: Actively contribute to social & influencer strategy by recommending objectives, targets, and creative concepts. Confidently present creative solutions and campaign reports to internal and external stakeholders. Identify and nurture client-appropriate talent opportunities and relationships to help deliver the social & influencer programs for clients.
- Client Management: Act as the primary point of contact for your clients, managing expectations, providing timely updates, as well as advice and solutions. Build long-term client relationships by delivering work that meets agreed objectives, deadlines, and taking responsibility for the quality of all client outputs.
- Communication & Collaboration: Communicate effectively across internal teams (media, PR, data & insights), proactively sharing updates and coordinating timelines to ensure smooth handovers and integrated campaign success. Share updates proactively, coordinate timelines, and resolve potential blockers before they impact delivery. Prioritise tasks across all projects and communicate status to senior leadership.
- Resource Management: Manage campaign budgets and timelines, ensuring projects are delivered profitably and on schedule. Proactively communicate about workload and capacity to your line manager.
- Team Growth & Mentorship: Support the growth of junior team members by providing constructive feedback, sharing knowledge, and acting as an informal mentor to aid their growth and development.
Skills & Qualifications
- A passion for social and influencer marketing with a minimum of two years' experience, preferably in a fast-paced agency environment.
- Proven experience in autonomously managing multiple social and influencer campaigns from start to finish, including budget and timeline management.
- A track record of building strong client relationships and proactively managing their expectations.
- Excellent problem-solving skills with the ability to make sound decisions and escalate appropriately.
- Experience in guiding or mentoring junior team members is highly desirable.
- Strong communication and presentation skills, with the ability to facilitate meetings and collaborate effectively across teams.
- A commitment to your own growth, with a keen interest in keeping up-to-date with social and influencer marketing trends and sharing knowledge with colleagues.
EEO & Benefits
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact [email protected]. This contact is for candidates requesting accommodation; emails for other purposes will not receive a response.