Heat Pumps Technical Support Engineer, based across 2 sites in Reading and Portsmouth.
Salary up to £45k plus full company benefits.
Benefits:
- Become a true product expert. And learn additional heating and cooling products too.
- Help in the development of the technical team and contribute towards future growth, with genuine career opportunities.
The Role
- Providing support to customers with technical issues on equipment at install, commissioning and post install levels, focusing initially on heat pumps.
- Working with engineers, installers and contractors via phone, email, video calls and site visits as required.
- Providing trouble-shooting, diagnostics and warranty claims on equipment to include controls and unit controllers.
- Involved with training and advising internal staff and external partners on best practice.
The Person
- Seeking an experienced heat pumps or heating Engineer with exposure to heat pumps across commercial & domestic buildings.
- Ideally coming from a service and breakdown background working as an engineer or supervisor, you'll enjoy helping customers with fault diagnosis.
- Excellent verbal and written communication skills.
- Full driving licence required, as there may be occasional site visits to support customers.
The Package
A basic up to £45k plus full company benefits, 25 days holiday.
The Location
A hybrid role based out of the office in Reading and/or Portsmouth
Some home working offered once trained, plus trouble-shooting visits to customer sites as and when required.
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