Job Title
Repairs & Voids Surveyor
Location
South West London
Job Type
£45,000 - £50,000 Per annum
About SW9 Community Housing
SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG).
About The Role
The purpose of the role is to lead the surveying function for void properties and day-to-day responsive repairs, ensuring accurate diagnosis, clear specifications, quality delivery, statutory compliance and excellent resident experience.
Key Responsibilities
- Repairs & Voids Delivery (Primary Workstream) - You will be accountable for the effective delivery of voids and responsive repairs inspections, ensuring properties are returned to occupation quickly, safely and in accordance with SW9 standards.
- Damp, Mould & Condensation Management - You will be accountable for supporting the effective assessment, management and resolution of damp and mould cases in compliance with Awaab's Law and organisational procedures.
- Contract & Performance Management - You will be accountable for monitoring contractor performance to ensure repairs, voids and damp and mould services are delivered safely, efficiently and in accordance with contractual requirements.
- Property Inspections & Surveying - You will be accountable for providing professional surveying expertise across repairs, voids, property condition and technical inspections.
- Customer Service & Resident Engagement - You will be accountable for delivering a customer-focused surveying service that places residents at the centre of service delivery.
- Compliance, Governance & Record Management - You will be accountable for ensuring all surveying activities are compliant, accurately recorded and supported by robust audit trails.
- Collaboration, Continuous Improvement & Corporate Responsibilities - You will be accountable for supporting service excellence, organisational improvement and collaborative working across SW9.
About you
Education
HNC/HND or equivalent in Building Surveying, Construction or related field.
Knowledge
- Strong understanding of voids, day-to-day repairs, and Damp & Mould surveying within a social housing context, including accurate diagnostics, specification writing and end-to-end case management.
- Detailed knowledge of Awaab's Law statutory requirements, including inspection categories, statutory response times, evidence standards, and the need for full audit trails.
- Familiarity with the Decent Homes Standard, including identifying non-decency failures, component lifecycles, and necessary remedial works.
- Working knowledge of HHSRS principles and common Category 1 and 2 hazards-particularly excess cold, damp & mould, structural defects, falls, and electrical hazards.
- Strong understanding of the Homes (Fitness for Human Habitation) Act and how surveying practice contributes to preventing disrepair and legal risk.
- Awareness of building pathology typical in social housing stock, such as condensation, water ingress, ventilation failure, defective windows, and ageing components.
- Understanding of Value for Money (VFM) principles in repairs and voids specification, ensuring accurate SOR selection and efficient delivery.
- Knowledge of contractor management processes, performance monitoring and compliance requirements in a regulated housing environment.
Experience
- Proven experience in diagnosing and resolving repair issues in residential properties.
- Comprehensive knowledge of housing legislation, including the Landlord and Tenant Act 1985, the Defective Premises Act 1972, and the Homes (Fitness for Human Habitation) Act 2018.
- Proven experience carrying out void inspections and responsive repair diagnostics.
- Experience using NEC or similar systems to raise and manage repairs.
- Experience producing clear, accurate schedules of work.
- Experience managing contractors and challenging poor performance
Candidates with the experience or relevant job titles of; Void Property Surveyor, Chartered Property Surveyor, Chartered Building Surveyor, Surveyor, Property Surveyor, Building Surveyor, Repair Surveyor, Responsive Repairs Surveyor, Construction Inspector, Repairs Inspector may also be considered for this role
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