Veeqo in Swansea is seeking a Technical Writer to own the documentation lifecycle for a product-led support function, shaping help guides, SOPs, wikis and in-app messaging. You’ll shape content strategy to drive ticket deflection and customer self-service across product, engineering and support teams.
You’ll develop and maintain guides for AI-powered support, test in-app messaging experiments, and ensure clear, customer-centric content across all touchpoints in a fast-growing ecommerce platform.
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The Technical Writer for AI-Powered Support & Docs role at Veeqo is now open for applications in Swansea, Wales, United Kingdom.
Learn more about the Technical Writer for AI-Powered Support & Docs role in the description above.
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