At Thorntons Law, every moment matters. Join us as Internal Communications Manager and you’ll feel inspired. You’ll feel connected. You’ll feel like you belong. And it all begins from the moment you join us.
That’s because we’ve created a different kind of law firm. Here, you’ll build relationships with clients and colleagues that really last. You’ll help shape what happens now, and what comes next. And we’ll support and encourage you to be the best you can be.
This is what life at Thorntons is all about. And this is your moment to be part of it.
About the role
As Internal Communications Manager, you will play a central role in shaping how colleagues connect with Thorntons’ strategy, culture and leadership. You will deliver clear, timely and engaging communication that builds understanding, strengthens engagement and fosters pride in the firm.
Working closely with the Head of Communications and partnering with the Chief People Officer and People Team you will help ensure alignment between Communications, People and leadership priorities. You will lead major firmwide communication moments across multiple channels, support senior leaders in delivering confident and consistent messaging, and oversee the ongoing development of the firm’s intranet, JACK, as a trusted and engaging source of information for colleagues.
This role combines strategic planning, creative storytelling and stakeholder engagement to ensure internal communication across the firm is clear, inclusive and aligned with Thorntons’ values and brand.
It’s about:
- Internal Communications Strategy – developing and delivering the firm’s internal communications strategy, creating structured plans and communication calendars that ensure messages are clear, coordinated and effective and internal communications promote the firm’s brand identity and adhere to the firm’s tone of voice.
- Leadership & Strategic Messaging – supporting senior leaders to communicate with confidence, clarity and transparency, and shaping messaging around firmwide announcements, strategic priorities and major internal moments including ‘town hall’ events, ensuring all internal communications support the firm’s commercial objectives.
- Channels & Content Management – overseeing the development and management of JACK, ensuring it is an intuitive and engaging hub for colleagues, while commissioning and coordinating high-quality internal content across a variety of channels and formats, including a monthly newsletter.
- Culture & Engagement Initiatives – partnering with the People Team to support wellbeing initiatives, engagement programmes, staff surveys, promotions and other key colleague lifecycle moments.
- Events & Firmwide Communications – leading internal communication for major moments such as colleague conferences, firmwide announcements and online town hall events.
- Measurement & Continuous Improvement – gathering colleague feedback, monitoring engagement data and using insights to refine communication approaches and improve effectiveness.
- Stakeholder Collaboration – building strong relationships across the firm and working closely with leadership, business teams and external suppliers and managing relationships with suppliers, agencies and platform vendors to deliver high-quality communication initiatives.
What you’ll need
- Excellent written communication and editorial skills.
- Strong stakeholder management and relationship-building abilities.
- Experience delivering internal communications across multiple channels and platforms.
- The ability to communicate with clarity, empathy and sound judgement.
- Experience managing content management systems or internal communication platforms.
- Strong organisational skills and the ability to manage multiple projects and deadlines.
- Analytical skills with the ability to measure engagement and use insights to improve communication effectiveness.
Why Thorntons
- One of Scotland’s leading full-service law firms, with the scale, reputation and ambition to make a real impact in the market.
- A collaborative and forward-thinking culture where ideas are welcomed, expertise is valued and innovation is encouraged.
- The opportunity to influence how colleagues connect with firm strategy, culture and leadership across Scotland.
- A role where your communication expertise will directly shape engagement, understanding and pride in the firm.
- A firm that values professional development, wellbeing and flexibility, supporting you to grow and do your best work.
What we offer
We offer much more than just a competitive salary, and we’re committed to looking after our people in every way. Here’s just some of the benefits available:
- 39 Days Annual Leave (includes 5 fixed public holidays)
- Contributory Pension Scheme with salary exchange
- Private Medical Insurance
- Critical Illness Cover
- Income Protection Cover
- Group Life Assurance
- Exceptional maternity, paternity, partner and adoption leave packages
- Health care cash plan to support everyday health expenses
- Free Legal fees for moving home and life planning
- Cycle to Work Scheme
- Retail Discounts
- Hybrid Working
Access to a wide range of opportunities to build your expertise and advance your career, through courses, specialist accreditations, training, or business skills development.
Belonging
At Thorntons, we embrace diversity and are committed to creating a welcoming and inclusive workplace where everyone can thrive.
As a Disability Confident employer, we want to ensure that everyone has a positive experience when applying to join us. If you have a disability or are neurodivergent and need any adjustments during the recruitment process, just let us know — we’ll do everything we can to support you.
We work flexibly to meet the needs of our clients and our people. While not every role is the same, most offer a hybrid working pattern. We’ll work with you to agree the right arrangement that supports you, the role, and our clients.
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