The Deputy Practice Manager will take responsibility, with support from the Managing Partner, for the general day to day running of the Practice ensuring the wellbeing of patients, doctors and staff. This includes: To ensure the effective and efficient management of the practice, optimising quality patient care and services To be the practice Human Resource lead, ensuring motivation and productivity of staff working in the practice. To ensure optimum and effective operations and systems in the running of the practice. To provide guidance to the Managing Partner on any NHS developments and legislative changes which may affect the general management of the practice To ensure compliance with all regulatory and CQC standards, including current health and safety, employment, data protection and also all relevant legislation. To ensure the practice achieves local and national key performance indicators and targets
Main duties of the job
Core functions, but not limited to:
Human Resources
- To ensure the practice is staffed, managed and resourced within budget
- To ensure effective training, development and induction of staff is undertaken
Operations and IT
- To ensure the efficient operational running of the practice IT Systems
Finance
- Responsible to the Managing Partnerfor the effective use of Practice finances, to plan effective budgetary control
- To oversee the practice achieving national and local targets and standards to optimise income
- To assimilate payroll information and deal with pensions
- To ensure correct monthly claims for payment and billing
Regulatory compliance
- To ensure compliance of CQC requirements
Health and Safety and Premises
- To act as the responsible Health and Safety Officer
- To ensure the premises meets all infection control requirements
- To ensure that the buildings, services and facilities are well maintained and that regular servicing and testing as required by legislation is carried out
Patient Services
- To ensure that the practice is delivering accessible, equitable and quality patient services
- To ensure that the practice has an effective PPG
- To ensure that the practice meets all requirements for patient feedback and management of complaints in keeping with NHS standards
Other Duties
- To plan, manage and review all practice policies, systems and procedures ensuring efficient and effective work process
- Any other tasks as requested by theManaging Partner
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