This permanent Reception, Reservations and Events Manager position with H&C Solutions sits within a respected independent London restaurant group, overseeing bookings and event coordination across two established venues. Based in Victoria, the role follows a Monday to Friday pattern, supporting genuine work-life balance. The successful candidate will manage reservations systems, handle enquiries, plan private dining and events, and lead front-of-house reception standards. Commercial awareness, strong organisational ability, confident communication and proven hospitality experience are essential. A competitive salary of £50,000 is offered, alongside performance-related bonuses paid twice yearly. The group has ambitious expansion plans, making this a key departmental appointment with scope to shape processes and contribute directly to continued growth.
Job Title: Reservations and Events Manager
Reservations and Events Manager Benefits:
- Monday to Friday working pattern, offering an excellent work-life balance.
- Attractive starting salary of andpound;50,000 per annum.
- Performance-related bonus incentives paid twice annually.
- Prime Victoria location with excellent transport connections.
- Join an established, supportive team within a successful and expanding restaurant group.
Reservations and Events Manager Responsibilities:
- Oversee the day-to-day operations of the reservations and events department across both venues.
- Lead, develop and motivate the reservations team, ensuring consistently high standards of guest service.
- Coordinate team rotas, workloads and departmental responsibilities.
- Manage incoming reservations, private dining requests and event enquiries.
- Build and maintain strong relationships with guests, corporate clients and third-party partners.
- Monitor departmental performance, reporting and booking conversion rates.
- Oversee the Private Dining andamp; Membership Manager, supporting membership growth and engagement.
- Identify opportunities to maximise revenue through proactive sales initiatives, event bookings and repeat business.
Reservations and Events Manager Requirements:
- Previous experience managing reservations, private dining or events within a premium restaurant, luxury hospitality or high-volume dining environment.
- A confident, hands-on leader with excellent communication, organisational and team management skills.
- Working knowledge of Quadranet, OpenTable, Collins or similar reservations and
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