Are you an experienced Interaction Designer with a passion for user centred design?
Do you want to work on high-profile projects within the public domain?
Can you make digital services quicker, simpler and more efficient for the people who use them?
If so, we have an exciting opportunity for 2 Senior Interaction Designers to join us at the Driver and Vehicle Licensing Agency (DVLA), and we’d love to hear from you!
This is a unique opportunity to build upon your skills and experience while working on government digital services that will be used by millions of people every day. You will influence the service and experience for our users and be able to make a positive difference. We offer a wide range of services, and your tasks will vary continuously.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at DVLA – Home | Civil Service Careers
Want to find out more about the Senior Interaction Designer role and what it’s like to work at DVLA? Join our meet the team the Team session on Wednesday 18 November at 6pm, where you’ll have the opportunity to meet members of the team and learn more about the role. Register for the session here.
Interaction designers work out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.
A senior interaction designer is an experienced designer who works with minimal support and can influence and mentor others. They will help set direction on complex design activities and embed good practice within teams.
The role helps drive the delivery of Operations and Customer Services Directorate (OCSD) Key Priorities, Service Level Agreements, Secretary of State and Agency targets. This role is undertaken in a people focussed environment that champions recognition, involvement, development and support for all and is performed in line with Civil Service values.
Your responsibilities will include, but aren’t limited to:
- Work with service managers and programme directors to develop design concepts and help the team align their work to strategic objectives whilst being a champion for user centred design across the organisation.
- Prioritise, create and iterate prototypes at higher fidelities for usability testing, including dynamic HTML, whilst potentially having responsibility across complex services.
- Explain complex design decisions, standards and restrictions to stakeholders outside of design to help achieve objectives. Document design decisions, risks and issues and build consensus around mitigating design assumptions.
- Make important decisions based on research and understand how this research impacts others by observing live research sessions. Analyse all available research evidence to understand user feedback on complex design issues to support future usability testing.
- Lead a team of interaction designers to achieve optimal design performance, considering impacts of design activities on stakeholders and end users.
For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Proud member of the Disability Confident employer scheme
Senior Interaction Designer
Company: Government Recruitment Service Salary: £45,900 to £45,900 a year Hours: Full-time Location: Swansea Job type: Permanent Posting date: 2 Nov 2026 Closing date: 22 Nov 2026
Summary
Are you an experienced Interaction Designer with a passion for user centred design?
Do you want to work on high-profile projects within the public domain?
Can you make digital services quicker, simpler and more efficient for the people who use them?
If so, we have an exciting opportunity for 2 Senior Interaction Designers to join us at the Driver and Vehicle Licensing Agency (DVLA), and we’d love to hear from you!
This is a unique opportunity to build upon your skills and experience while working on government digital services that will be used by millions of people every day. You will influence the service and experience for our users and be able to make a positive difference. We offer a wide range of services, and your tasks will vary continuously.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at DVLA – Home | Civil Service Careers
https://www.youtube.com/embed/GUG7N25Pn6g?si=kGxGZapLO3Iuo6Ox
Want to find out more about the Senior Interaction Designer role and what it’s like to work at DVLA? Join our meet the team the Team session on Wednesday 18 November at 6pm, where you’ll have the opportunity to meet members of the team and learn more about the role. Register for the session here.
Interaction designers work out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.
A senior interaction designer is an experienced designer who works with minimal support and can influence and mentor others. They will help set direction on complex design activities and embed good practice within teams.
The role helps drive the delivery of Operations and Customer Services Directorate (OCSD) Key Priorities, Service Level Agreements, Secretary of State and Agency targets. This role is undertaken in a people focussed environment that champions recognition, involvement, development and support for all and is performed in line with Civil Service values.
Your responsibilities will include, but aren’t limited to:
- Work with service managers and programme directors to develop design concepts and help the team align their work to strategic objectives whilst being a champion for user centred design across the organisation.
- Prioritise, create and iterate prototypes at higher fidelities for usability testing, including dynamic HTML, whilst potentially having responsibility across complex services.
- Explain complex design decisions, standards and restrictions to stakeholders outside of design to help achieve objectives. Document design decisions, risks and issues and build consensus around mitigating design assumptions.
- Make important decisions based on research and understand how this research impacts others by observing live research sessions. Analyse all available research evidence to understand user feedback on complex design issues to support future usability testing.
- Lead a team of interaction designers to achieve optimal design performance, considering impacts of design activities on stakeholders and end users.
For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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