NHS Ayrshire & Arran in Ayrshire is seeking a Complaints Manager based at Ailsa Hospital on a permanent basis. The role covers all aspects of handling feedback and complaints, with 36 hours per week and a UK driving licence.
You will work with senior management and multidisciplinary teams to drive improvements in complaint handling, provide guidance to staff and complainants, and coordinate issues with external bodies such as SPSO and other agencies.
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We have an opening for a Patient Experience & Complaints Lead in Ayr, Scotland, United Kingdom within Bio & Pharmacology & Health, Management & Operations.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Ayr, Scotland, United Kingdom.