Senior Practitioner – Integrated Triage & Assessment
Location: Aberaeron, Ceredigion
Employer: Ceredigion County Council
Grade: Grade 11
Working Arrangement: Hybrid and remote working negotiable
About the Role
Ceredigion County Council is seeking an experienced Senior Practitioner – Integrated Triage & Assessment to support its Adult Social Care team. This is an excellent opportunity for a qualified Social Worker to provide professional leadership, support colleagues and help ensure adults receive timely, appropriate and person-centred care.
Working within a fast-paced, multidisciplinary environment, you will support the Team Manager with daily service operations, referral management, safeguarding enquiries and complex assessments. You will promote strengths-based practice, effective risk management and positive outcomes for individuals.
Key Responsibilities
- Provide professional guidance and support to Social Workers and other team members.
- Oversee referrals, triage activity and assessment processes to ensure timely responses.
- Support safeguarding adults enquiries and provide guidance on complex cases.
- Undertake case reviews and contribute to quality assurance and service improvement.
- Support workload management, referral prioritisation and effective decision-making.
- Promote strengths-based practice, effective care planning and risk management.
- Work collaboratively with health professionals, community services and partner agencies.
- Provide supervision, coaching and mentoring to colleagues where required.
- Ensure compliance with relevant legislation, policies and professional standards.
- Support the Team Manager and deputise when required.
Essential Requirements
- Degree or equivalent qualification in Social Work.
- Current registration with Social Care Wales.
- Significant post-qualifying experience in Adult Social Care.
- Experience supporting, guiding or supervising colleagues.
- Strong knowledge of adult safeguarding and relevant legislation, including the Social Services and Well-being (Wales) Act 2014 and Mental Capacity Act 2005.
- Experience of multi-agency working and partnership collaboration.
- Ability to undertake risk assessments and make sound, defensible professional decisions.
- Excellent communication, organisational and case management skills.
Desirable Experience
- Experience within an Integrated Triage, Front Door or Assessment Team.
- Previous experience in a Senior Practitioner, Advanced Practitioner or supervisory role.
- Knowledge of Continuing Healthcare.
- Experience of case auditing, quality assurance and service improvement.
The Ideal Candidate
You will be an experienced and confident Social Worker with strong professional judgement, leadership skills and a commitment to high-quality Adult Social Care. You will be comfortable managing competing priorities, supporting colleagues with complex cases and working collaboratively with partner agencies to achieve positive outcomes.
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