We are recruiting on behalf of our client for a highly skilled Workshop Controller to join their reputable automotive group at their dealership in Wimbledon. This is a key leadership role within a busy, high-performing service workshop, offering the opportunity to oversee daily operations, manage a team of technicians, and deliver exceptional customer service. The Workshop Controller will play a vital role in maintaining workshop efficiency, ensuring service quality, and supporting the overall success of the dealership.
Benefits for the successful Workshop Controller:
- Competitive salary of £40,000 with an OTE of £52,000
- 25 days' annual leave plus bank holidays, increasing with service
- Life assurance and contributory pension scheme
- Ongoing training and career progression pathways
- Employee discounts on servicing, vehicle purchases, and lifestyle benefits
- Supportive working environment with strong company values
- Full-time hours, including Saturday mornings on a rota
Duties of the Workshop Controller:
- Lead, motivate, and manage a team of qualified and apprentice technicians to meet daily workshop demands
- Allocate job cards and organise workload distribution to maximise productivity
- Conduct quality control checks to ensure work meets brand standards and customer expectations
- Oversee technical workshop systems, including EVHC and booking platforms
- Maintain high workshop efficiency and customer satisfaction
- Support the Service Advisor team to ensure smooth workshop operation
- Monitor workshop KPIs and contribute to continuous improvement initiatives
- Ensure compliance with health and safety protocols and industry regulations
Requirements:
- Proven experience as a Workshop Controller within a franchised dealership environment
- Strong leadership and team management skills
- Proficiency in IT systems, ideally with EVHC software experience
- Excellent organisational and problem-solving abilities
- Dedicated to delivering high-quality service and maintaining high standards
- Ability to work under pressure and adapt to changing priorities
- A professional approach with excellent communication skills
If you are a motivated automotive professional seeking to advance your career in a dynamic dealership environment, this Workshop Controller role is an excellent opportunity.
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