American International Group, Inc. in Croydon is seeking a Complaint Operations and Oversight Officer to manage FOS correspondence and oversee the Complaint Champion network. You will coordinate CRT administration, reporting, and root cause analyses while ensuring adherence to FCA rules and internal controls.
The role requires strong communication, time management, and stakeholder engagement skills. You will work in-office to support the Customer Relations team and participate in regulatory
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Our group is growing, and we are hiring a Complaint Operations & Oversight Lead in London Borough of Croydon, England, United Kingdom.
We are currently recruiting a Complaint Operations & Oversight Lead for our team in London Borough of Croydon, England, United Kingdom.
This is a great opportunity to take on the Complaint Operations & Oversight Lead role at American International Group, Inc.