Credit Controller Social Housing (Contract)-Central London
OUR CLIENT are a growing housing / property management company who have been building and creating communities for over 30 years. They are looking for a Credit Controller to join their team to support the delivery of a responsive and resident-focused income management service on the 6 months contract basis.
As a Credit Controller, you will be the person residents turn to for queries, support early arrears intervention, process payments and keep case records accurate. The main duties will be to:
- Act as the first point of contact for rent and service charge enquiries.
- Support residents with payment options and affordable repayment arrangements.
- Monitor accounts and take early action where arrears arise.
- Process payments and maintain accurate, up-to-date case records.
- Issue reminders and follow up outstanding balances professionally.
- Refer residents to specialist financial or support services when appropriate.
ABOUT YOU:As a Credit Controller, you must have:
- Confident communication.
- Calm, empathetic approach.
- Hybrid working (2 days in the office)
- Enhanced pension scheme
- Learning and development opportunities
- Life assurance
- Additional annual leave
- Season ticket loans
- Cycle to Work Scheme
This is a six-month contract offering the right person the chance to make an immediate impact-if you have the skills and approach we're looking for, we'd love to hear from you.
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