Senior End User Computing (EUC) Engineer
Croydon (Hybrid Working)
£40,000 - £45,000 per annum
Full Time Permanent
Are you an experienced End User Computing, Endpoint or 3rd Line Support Engineer looking to work with both Microsoft and Apple technologies in a modern, enterprise-scale environment?
We are looking for a Senior EUC Engineer to join a busy IT team supporting a large multi-site organisation. You'll be responsible for delivering expert 3rd line support, managing endpoint technologies, and driving improvements across Windows, macOS, mobile devices, security, compliance and automation.
Key Responsibilities
- Provide 3rd line support and technical escalation for endpoint-related issues.
- Manage Windows, macOS, iOS and iPadOS devices.
- Administer Microsoft Intune, SCCM/MECM, Jamf, Apple School Manager and Apple Configurator.
- Support Windows Autopilot and Apple automated device enrolment.
- Package and deploy applications, updates, patches and drivers.
- Monitor device health, compliance and security posture.
- Support endpoint security technologies including BitLocker, FileVault and Microsoft Defender.
- Create PowerShell scripts and automation solutions to improve efficiency.
- Perform root-cause analysis and implement long-term fixes.
- Produce technical documentation and knowledge base articles.
- Contribute to infrastructure and technology projects.
Skills & Experience
Essential:
- Strong Microsoft Intune administration experience
- Experience with SCCM/MECM
- Good knowledge of Windows 11 and Microsoft 365
- Experience managing Apple devices using Jamf and Apple School Manager
- Windows Autopilot deployment experience
- PowerShell scripting skills
- Understanding of Azure technologies
- Knowledge of endpoint security and compliance
- Proven experience in a 3rd Line, EUC, Endpoint or Infrastructure support role
Desirable:
- Microsoft, Apple or MDM certifications
- ITIL Foundation
- Experience with application packaging and deployment
- Knowledge of IP Telephony solutions
- Experience working within the education sector
What's in it for You?
- Hybrid working
- Exposure to modern Microsoft and Apple technologies
- Opportunity to work on large-scale endpoint management projects
- Ongoing training and professional development
- Supportive and collaborative team environment
If you're passionate about modern endpoint management, security, automation and delivering an excellent user experience, we'd love to hear from you.
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