Howden is seeking an IT Support SME to provide advanced Tier 1.5 and 2nd line support, delivering remote and desk-side assistance across a global employee base. The role emphasizes customer experience, knowledge management, and major incident resolution.
Location is office-based in Milton Keynes, London, and Whitney with a 3 days per week office presence and occasional UK travel. Reporting to IT Service Delivery Manager, the role operates within a 7am–7pm rota and supports the third-party
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The Global IT Support SME - 2nd Line & Incident Resolution role at Howden UK Brokers is now open for applications in Greater London, England, United Kingdom.
For the Global IT Support SME - 2nd Line & Incident Resolution position at Howden UK Brokers, we are reviewing applications now.
Step into the Global IT Support SME - 2nd Line & Incident Resolution role at Howden UK Brokers in Greater London, England, United Kingdom and grow with us.